How To Fix ISU_UMC_ODATA050 - Error occured while sending e-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_UMC_ODATA - Message class for the Multichannel oData services

• Message number: 050

• Message text: Error occured while sending e-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UMC_ODATA050 - Error occured while sending e-mail ?

  The SAP error message ISU_UMC_ODATA050, which indicates that an error occurred while sending an email, is typically related to issues in the configuration of the email sending process within the SAP system. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect SMTP server address, port number, or authentication details.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  
  
  Email Address Format: The email address being used may be incorrectly formatted or invalid.
  
  
  Authorization Issues: The user or service account used to send the email may not have the necessary permissions to send emails.
  
  
  Email Client Configuration: If the email client (like Outlook) is not properly configured to handle emails sent from SAP, it may lead to errors.
  
  
  SAP Notes: There may be specific SAP Notes related to the version of SAP you are using that address known issues with email sending.
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP node settings, including the server address, port, and authentication details.
  Ensure that the SMTP server is reachable from the SAP system.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails.
  You can also use the SO10 transaction to send a test email to verify if the configuration is working.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to send emails.
  
  
  
  Review Network Settings:
  
  Check for any firewall or network settings that may be blocking the connection to the SMTP server.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for configuring email settings in your specific version of SAP.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is a production environment.
  
  By following these steps, you should be able to diagnose and resolve the ISU_UMC_ODATA050 error related to email sending in SAP.