How To Fix ISU_UMC_ODATA020 - No user request found for the user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_UMC_ODATA - Message class for the Multichannel oData services

• Message number: 020

• Message text: No user request found for the user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UMC_ODATA020 - No user request found for the user &1 ?

  The SAP error message ISU_UMC_ODATA020 with the description "No user request found for the user &1" typically occurs in the context of SAP IS-U (Utilities) when there is an issue with the OData service or user session management. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Session Timeout: The user session may have expired, leading to the inability to find a valid request associated with the user.
  User Authorization Issues: The user may not have the necessary authorizations to access the requested OData service.
  Incorrect User ID: The user ID being referenced in the error message may not be valid or may not have an active session.
  Configuration Issues: There may be misconfigurations in the OData service or the backend system that prevent the request from being processed correctly.
  Network Issues: Connectivity problems between the client and the SAP backend could lead to session loss or request failure.
  
  Solutions:
  
  Re-login: If the session has timed out, logging out and logging back in can often resolve the issue.
  Check User Authorizations: Ensure that the user has the necessary roles and authorizations to access the OData service. This can be done by checking the user’s roles in the SAP system.
  Verify User ID: Confirm that the user ID is correct and that the user is active in the system.
  Review OData Service Configuration: Check the configuration of the OData service in the SAP Gateway and ensure that it is properly set up and activated.
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Network Connectivity: Ensure that there are no network issues affecting the connection between the client and the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  OData Service Documentation: Review the documentation for the specific OData service being used to ensure that it is being called correctly.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.