How To Fix ISU_UIL131 - Cannot find the reference product of the utilities product &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_UIL - Message class for UPIL

• Message number: 131

• Message text: Cannot find the reference product of the utilities product &1.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In Customizing, maintain a reference product for the utilities product.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UIL131 - Cannot find the reference product of the utilities product &1. ?

  The SAP error message ISU_UIL131, which states "Cannot find the reference product of the utilities product &1," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when the system is unable to locate the reference product associated with a specific utilities product. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes:
  
  Missing Reference Product: The reference product that is supposed to be linked to the utilities product may not exist in the system.
  Incorrect Configuration: The configuration settings for the utilities product may be incorrect, leading to a failure in finding the reference product.
  Data Inconsistency: There may be inconsistencies in the master data or product hierarchy that prevent the system from identifying the reference product.
  Authorization Issues: The user may not have the necessary authorizations to access the reference product data.
  Transport Issues: If the system has recently undergone a transport of changes, the reference product may not have been transported correctly.
  
  Solutions:
  
  
  Check Reference Product Configuration:
  
  Navigate to the product master data and verify that the reference product exists and is correctly configured.
  Ensure that the reference product is active and not marked for deletion.
  
  
  
  Review Utilities Product Settings:
  
  Check the settings of the utilities product to ensure that it is correctly linked to the reference product.
  If necessary, reassign the correct reference product to the utilities product.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data to identify any discrepancies or missing links between products.
  Use transaction codes like ISU_PRODUCT or ISU_MAINTAIN to review and maintain product data.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and manage the reference product.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Transport Management:
  
  If the issue arose after a recent transport, verify that all necessary objects related to the reference product were included in the transport request.
  Check the transport logs for any errors or warnings that may indicate missing objects.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ISU_PRODUCT, ISU_MAINTAIN, and SE11 (Data Dictionary) for checking product definitions.
  Documentation: Review SAP documentation related to product management in IS-U for best practices and configuration guidelines.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the ISU_UIL131 error and implement a suitable solution.