How To Fix ISU_UIL123 - Enter the current sales contract key to perform product change process.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_UIL - Message class for UPIL

  • Message number: 123

  • Message text: Enter the current sales contract key to perform product change process.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_UIL123 - Enter the current sales contract key to perform product change process. ?

    The SAP error message ISU_UIL123 indicates that the system requires the current sales contract key to proceed with the product change process in the SAP IS-U (Utilities) module. This error typically arises when a user attempts to change a product without providing the necessary sales contract information.

    Cause:

    1. Missing Sales Contract Key: The most common cause of this error is that the user has not entered a valid sales contract key in the relevant field.
    2. Incorrect Navigation: The user may have navigated to the product change process without first selecting or entering the appropriate sales contract.
    3. Authorization Issues: In some cases, the user may not have the necessary authorizations to view or modify the sales contract.

    Solution:

    1. Enter the Sales Contract Key: Ensure that you enter the correct sales contract key in the designated field. This key is usually a unique identifier for the sales contract associated with the product you are trying to change.
    2. Check Navigation Steps: Make sure you are following the correct steps to access the product change process. You may need to go back to the previous screen to select the appropriate sales contract.
    3. Verify Authorizations: If you believe you have entered the correct sales contract key and are still encountering the error, check with your system administrator to ensure you have the necessary authorizations to access and modify the sales contract.
    4. Consult Documentation: Refer to the SAP documentation or user manuals for specific instructions on how to perform the product change process correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP IS-U that pertain to sales contracts and product changes.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • User Training: If this error is common among users, consider providing additional training on the product change process and the importance of entering the sales contract key.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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