How To Fix ISU_UIL069 - Could not find records or rate category for the utilities product &1.

ISU_UIL069 - Overview

• Message type: E = Error

• Message class: ISU_UIL - Message class for UPIL

• Message number: 069

• Message text: Could not find records or rate category for the utilities product &1.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter a valid utilities product ID and check your authorization access.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UIL069 - Could not find records or rate category for the utilities product &1. ?

  The SAP error message ISU_UIL069, which states "Could not find records or rate category for the utilities product &1," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when the system is unable to locate the necessary records or rate categories associated with a specific utilities product. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Rate Category: The rate category for the specified utilities product may not be defined in the system.
  Incorrect Configuration: The configuration settings for the utilities product may be incorrect or incomplete.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data related to the utilities product.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Product Not Active: The utilities product may not be active or may have been deactivated in the system.
  
  Solutions:
  
  
  Check Rate Category Configuration:
  
  Navigate to the configuration