How To Fix ISU_UIL034 - Could not read the reference product &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_UIL - Message class for UPIL

• Message number: 034

• Message text: Could not read the reference product &1.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter a valid reference product ID and check your authorization access.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UIL034 - Could not read the reference product &1. ?

  The SAP error message ISU_UIL034, which states "Could not read the reference product &1," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when the system is unable to retrieve information about a specified reference product. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Possible Causes:
  
  Missing Reference Product: The reference product specified in the error message may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the reference product data.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data model that prevent the system from retrieving the reference product.
  Configuration Issues: Incorrect configuration settings in the IS-U module may lead to this error.
  Transport Issues: If the reference product was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Reference Product: Verify that the reference product exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like BP for Business Partner or ISU related transactions) and checking if the product is listed.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the reference product. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE14 to check database tables.
  Configuration Review: Review the configuration settings related to reference products in the IS-U module. Ensure that all necessary settings are correctly configured.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the transport of the reference product.
  Consult Documentation: Refer to SAP documentation or notes related to IS-U and the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the ISU_UIL034 error and implement a suitable solution.