How To Fix ISU_SEAL_IN078 - Enter waver_from period always less than waver_to period

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_SEAL_IN - Message class for IS-U: India localization

• Message number: 078

• Message text: Enter waver_from period always less than waver_to period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_SEAL_IN078 - Enter waver_from period always less than waver_to period ?

  The SAP error message ISU_SEAL_IN078 indicates that there is an issue with the date range specified for a waiver in the SAP IS-U (Industry Solution for Utilities) module. Specifically, the error states that the "waver_from" period must always be less than the "waver_to" period. This typically occurs when a user is trying to enter or modify waiver periods for a utility service, and the dates provided do not meet the required logical sequence.
  Cause:
  The error is caused by the following scenarios:
  
  The "waver_from" date is set to a date that is equal to or later than the "waver_to" date.
  There may be a data entry mistake where the dates were incorrectly inputted.
  The system may be processing a record that has conflicting date values.
  
  Solution:
  To resolve this error, follow these steps:
  
  Check Date Inputs: Review the dates entered for the waiver. Ensure that the "waver_from" date is earlier than the "waver_to" date.
  Correct the Dates: If the dates are incorrect, modify them accordingly. For example, if you have:
  
  waver_from: 2023-10-01
  waver_to: 2023-09-30
  You need to change the "waver_to" date to a date that is after "waver_from", such as 2023-10-31.
  
  
  Validation: After making the changes, validate the entries to ensure that they meet the criteria before saving.
  Consult Documentation: If you are unsure about the correct date ranges or the context of the waiver, refer to the SAP documentation or consult with your SAP administrator for guidance.
  
  Related Information:
  
  SAP IS-U Module: This module is specifically designed for utility companies and includes functionalities for managing customer accounts, billing, and service orders.
  Waivers: In the context of utilities, waivers may refer to discounts or exemptions applied to customer bills for specific periods.
  Error Handling: Familiarize yourself with common error messages in SAP IS-U to improve troubleshooting skills. You can also check SAP Notes or the SAP Community for similar issues and solutions.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.