How To Fix ISU_SEAL_IN019 - Enter name of responsible person

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_SEAL_IN - Message class for IS-U: India localization

• Message number: 019

• Message text: Enter name of responsible person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_SEAL_IN019 - Enter name of responsible person ?

  The SAP error message ISU_SEAL_IN019, which states "Enter name of responsible person," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with seal management or related processes. This error indicates that a required field for the responsible person has not been filled in.
  Cause:
  The error is triggered when a transaction or process requires the entry of a responsible person's name, but this field is left blank. This could happen in various scenarios, such as:
  
  When creating or updating a seal record.
  When processing a meter reading or maintenance activity that requires accountability.
  When the system expects a responsible person to be assigned for tracking purposes.
  
  Solution:
  To resolve the ISU_SEAL_IN019 error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or process you were attempting to execute when the error occurred.
  
  
  Locate the Responsible Person Field: In the relevant screen or transaction, look for the field labeled "Responsible Person" or similar.
  
  
  Enter the Required Information: Input the name or ID of the responsible person. This could be an employee, a contractor, or any individual accountable for the action being performed.
  
  
  Save the Changes: After entering the required information, save the transaction to see if the error persists.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to enter or modify the responsible person's details.
  
  
  Consult Documentation: If the issue continues, refer to SAP documentation or your organization's internal guidelines for additional context on the responsible person’s role in the specific process.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP IS-U Module: This module is designed for utility companies and includes functionalities for managing customer accounts, billing, and meter data.
  Field Requirements: In many SAP transactions, certain fields are mandatory for the process to complete successfully. Understanding which fields are required can help prevent similar errors in the future.
  User Training: Ensure that users are trained on the importance of filling in all required fields in SAP transactions to minimize errors.
  
  By following these steps, you should be able to resolve the ISU_SEAL_IN019 error and continue with your work in the SAP system.