How To Fix ISU_S4H_C4C_UTIL_MSG402 - &1 IDoc(s) generated for message type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 402

• Message text: &1 IDoc(s) generated for message type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG402 - &1 IDoc(s) generated for message type &2 ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG402 typically indicates that one or more IDocs (Intermediate Documents) have been generated for a specific message type. This message is often related to the integration between SAP systems, particularly in the context of SAP IS-U (Utilities) and SAP S/4HANA or SAP Cloud for Customer (C4C).
  Cause:
  
  IDoc Generation: The error message suggests that IDocs have been generated for a specific message type, which may indicate that there is a process or transaction that has triggered the creation of these IDocs.
  Configuration Issues: There may be configuration issues in the IDoc processing or in the message type settings that are causing the IDocs to be generated unexpectedly.
  Data Issues: The data being processed may not meet the required criteria, leading to the generation of IDocs for error handling or notifications.
  Integration Issues: If there are issues with the integration between systems (e.g., S/4HANA and C4C), it may lead to the generation of IDocs for messages that cannot be processed correctly.
  
  Solution:
  
  Check IDoc Status: Use transaction WE02 or WE05 to check the status of the generated IDocs. Look for any errors or warnings that may provide more context on the issue.
  Review Configuration: Ensure that the configuration for the message type and IDoc processing is correct. This includes checking the partner profiles, message types, and any relevant settings in transaction WE20.
  Analyze Data: Review the data that triggered the IDoc generation. Ensure that it meets the necessary criteria and is formatted correctly.
  Monitor Integration: If the issue is related to integration, monitor the communication between the systems. Check for any connectivity issues, authorization problems, or other integration-related errors.
  Consult Documentation: Refer to SAP documentation or notes related to the specific message type and IDoc processing for additional guidance.
  Error Handling: If the IDocs are generated for error handling, ensure that the errors are addressed and that the necessary corrective actions are taken.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types associated with the message type in question. This can help in understanding the context of the error.
  SAP Notes: Search for relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to the error message.
  Transaction Codes: Use transaction codes like WE02, WE05, WE20, and WE19 for monitoring and testing IDocs.
  Integration Scenarios: Understand the integration scenarios between SAP IS-U, S/4HANA, and C4C to better diagnose the issue.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.