How To Fix ISU_S4H_C4C_UTIL_MSG237 - Error while creating IDOC for partner number &.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_S4H_C4C_UTIL_MSG -

  • Message number: 237

  • Message text: Error while creating IDOC for partner number &.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG237 - Error while creating IDOC for partner number &. ?

    The SAP error message ISU_S4H_C4C_UTIL_MSG237 typically occurs in the context of IDoc processing, particularly when there is an issue related to the partner number during the creation of an IDoc. This error is often encountered in the SAP IS-U (Utilities) module when integrating with other systems, such as SAP Cloud for Customer (C4C) or other external systems.

    Cause

    The error can be caused by several factors, including:

    1. Invalid Partner Number: The partner number specified in the IDoc may not exist in the system or may not be correctly configured.
    2. Missing Configuration: There may be missing configuration settings for the partner profile or message type related to the IDoc.
    3. Data Inconsistencies: There could be inconsistencies in the data being sent, such as incorrect formats or missing mandatory fields.
    4. Authorization Issues: The user or process attempting to create the IDoc may not have the necessary authorizations to access the partner data.
    5. Technical Issues: There may be underlying technical issues, such as problems with the IDoc processing function modules or communication settings.

    Solution

    To resolve the error, you can take the following steps:

    1. Verify Partner Number:

      • Check if the partner number specified in the IDoc exists in the system.
      • Ensure that the partner number is correctly configured in the partner profile (transaction code WE20).
    2. Check Configuration:

      • Review the IDoc configuration settings for the relevant message type and partner profile.
      • Ensure that the necessary settings for inbound and outbound processing are correctly defined.
    3. Validate Data:

      • Inspect the data being sent in the IDoc for any inconsistencies or missing fields.
      • Ensure that all mandatory fields are populated and that the data format is correct.
    4. Review Authorizations:

      • Check the authorizations of the user or process that is attempting to create the IDoc.
      • Ensure that the necessary roles and permissions are assigned.
    5. Debugging:

      • If the issue persists, consider debugging the IDoc processing function modules to identify any technical issues.
      • Use transaction codes such as WE02 or WE05 to monitor IDoc status and analyze error logs.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional insights and troubleshooting steps.

    Related Information

    • Transaction Codes:
      • WE20: Partner Profiles
      • WE02/WE05: IDoc Monitoring
      • BD87: Reprocessing IDocs
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the ISU_S4H_C4C_UTIL_MSG237 error when creating an IDoc for a partner number.

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