How To Fix ISU_S4H_C4C_UTIL_MSG230 - Combination of Message Type, Basic Type, Extension and View is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 230

• Message text: Combination of Message Type, Basic Type, Extension and View is not valid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG230 - Combination of Message Type, Basic Type, Extension and View is not valid ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG230 indicates that there is an issue with the combination of message type, basic type, extension, and view in the context of SAP IS-U (Utilities) and its integration with S/4HANA and C4C (Cloud for Customer). This error typically arises during data exchange processes, such as when using IDocs (Intermediate Documents) or when integrating different SAP modules.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Configuration: The message type, basic type, extension, or view may not be correctly configured in the system. This could be due to missing or incorrect entries in the relevant customizing settings.
  
  
  Incompatible Versions: There may be compatibility issues between the versions of the systems involved (e.g., S/4HANA and C4C) that lead to mismatched configurations.
  
  
  Data Mapping Issues: If the data being sent does not conform to the expected structure or format defined by the message type and basic type, this error can occur.
  
  
  Missing or Incorrect IDoc Definitions: If the IDoc definitions for the specified message type and basic type are not properly set up or are missing, the system will not be able to process the message.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the transaction code WE30 to check the IDoc types and ensure that the message type and basic type are correctly defined.
  Verify the configuration in transaction SPRO under the relevant sections for IDoc processing and integration settings.
  
  
  
  Validate Message Type and Basic Type:
  
  Ensure that the message type and basic type you are using are valid and correctly linked. You can check this in transaction WE81 (Message Types) and WE82 (Basic Types).
  
  
  
  Review Extensions:
  
  If you are using an extension, ensure that it is correctly defined and associated with the basic type. Check in transaction WE30 for the extension definitions.
  
  
  
  Check Data Mapping:
  
  Review the data being sent to ensure it matches the expected structure for the message type and basic type. Use transaction WE19 to test the IDoc and see if the data is correctly formatted.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific message type and basic type you are working with. There may be specific requirements or known issues documented.
  
  
  
  System Compatibility:
  
  Ensure that the versions of the systems involved (S/4HANA, C4C) are compatible and that any necessary updates or patches have been applied.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  
  
  Related Information:
  
  IDoc Processing: Understanding how IDocs work in SAP is crucial for troubleshooting these types of errors. Familiarize yourself with the IDoc structure and processing logic.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  Integration Scenarios: If you are working with specific integration scenarios between S/4HANA and C4C, review the integration documentation provided by SAP for best practices and configuration steps.
  
  By following these steps, you should be able to identify and resolve the cause of the error message ISU_S4H_C4C_UTIL_MSG230.