How To Fix ISU_S4H_C4C_UTIL_MSG210 - Error when inserting outbound message &1 into partner profile for &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_S4H_C4C_UTIL_MSG -

  • Message number: 210

  • Message text: Error when inserting outbound message &1 into partner profile for &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG210 - Error when inserting outbound message &1 into partner profile for &2 ?

    The SAP error message ISU_S4H_C4C_UTIL_MSG210 typically occurs in the context of SAP IS-U (Utilities) and its integration with SAP S/4HANA or SAP Cloud for Customer (C4C). This error indicates that there was an issue when trying to insert an outbound message into the partner profile for a specific partner.

    Cause:

    The error can be caused by several factors, including but not limited to:

    1. Configuration Issues: The partner profile may not be correctly configured, or the necessary settings for outbound messages may be missing.
    2. Data Inconsistencies: There may be inconsistencies in the data being processed, such as incorrect partner information or message types.
    3. Authorization Issues: The user or process attempting to insert the message may not have the necessary authorizations.
    4. Technical Errors: There could be underlying technical issues, such as problems with the communication layer or middleware.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Partner Profile Configuration:

      • Ensure that the partner profile for the specified partner is correctly configured in the system.
      • Verify that the outbound message type is correctly defined and that the necessary settings are in place.
    2. Review Message Types:

      • Check if the message type being used is valid and properly set up in the system.
      • Ensure that the message type is compatible with the partner profile.
    3. Validate Data:

      • Review the data being sent in the outbound message to ensure there are no inconsistencies or errors.
      • Check for any missing or incorrect fields that may be causing the issue.
    4. Check Authorizations:

      • Ensure that the user or process has the necessary authorizations to perform the action.
      • Review the authorization roles and profiles assigned to the user.
    5. Review Logs and Traces:

      • Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context.
      • If applicable, review the middleware logs if you are using a middleware solution for integration.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
    7. Contact SAP Support:

      • If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like WE20 (for partner profiles) and WE21 (for port definitions) to check and configure the necessary settings.
    • Integration Scenarios: Understanding the specific integration scenario (e.g., between IS-U and C4C) can help in diagnosing the issue.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches or updates.

    By following these steps, you should be able to identify and resolve the cause of the error message ISU_S4H_C4C_UTIL_MSG210.

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