How To Fix ISU_S4H_C4C_UTIL_MSG105 - Account group &1 cannot be changed to &2 using IDoc inbound

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 105

• Message text: Account group &1 cannot be changed to &2 using IDoc inbound

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG105 - Account group &1 cannot be changed to &2 using IDoc inbound ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG105 indicates that there is an issue with changing the account group of a customer or business partner during an IDoc inbound process. This error typically arises in the context of SAP IS-U (Utilities) or S/4HANA when trying to update or create a customer account with an incompatible account group.
  Cause:
  
  
  Incompatible Account Groups: The account group you are trying to change to (&2) is not compatible with the current account group (&1). This could be due to various reasons, such as:
  
  Different settings or configurations between the two account groups.
  Restrictions on changing certain account groups based on business rules or data consistency requirements.
  
  
  
  Data Consistency Issues: The system may have rules that prevent changing account groups if certain conditions are not met, such as existing transactions or relationships tied to the current account group.
  
  
  IDoc Structure: The IDoc being processed may not have the necessary data or may be incorrectly structured, leading to the error when attempting to change the account group.
  
  
  Solution:
  
  
  Review Account Group Compatibility: Check the configuration of both account groups in the SAP system. Ensure that the target account group is compatible with the current one. You may need to consult with your SAP configuration team to understand the rules governing account group changes.
  
  
  Check for Existing Transactions: Investigate if there are any existing transactions or data associated with the account that would prevent the change. If there are, you may need to resolve these issues before attempting to change the account group.
  
  
  Modify IDoc Data: If the IDoc structure is incorrect, ensure that the data being sent in the IDoc is valid and adheres to the expected format. You may need to adjust the IDoc mapping or the data being sent.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to IDoc processing and account group changes for any specific guidelines or restrictions that may apply.
  
  
  Error Handling: Implement error handling in your IDoc processing logic to capture and log such errors for further analysis.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on account group changes.
  Transaction Codes: Use transaction codes like WE02 or WE05 to monitor IDoc processing and identify issues.
  Configuration Transactions: Use transactions like OBCD (for account groups) to review and modify account group settings.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error related to changing account groups during IDoc inbound processing.