How To Fix ISU_S4H_C4C_UTIL_MSG019 - No records selected

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 019

• Message text: No records selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG019 - No records selected ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG019: No records selected typically occurs in the context of SAP IS-U (Utilities) and its integration with SAP S/4HANA or SAP Cloud for Customer (C4C). This error indicates that a query or operation did not return any records, which can happen for several reasons.
  Possible Causes:
  
  Data Availability: The most common reason for this error is that there are no records in the database that match the criteria specified in the query or operation.
  Filter Criteria: The filters applied in the selection criteria may be too restrictive, leading to no results being returned.
  Data Synchronization Issues: If the data is supposed to be synchronized between systems (e.g., IS-U and C4C), there may be issues with the data transfer or synchronization process.
  Authorization Issues: The user executing the query may not have the necessary authorizations to view the records.
  Configuration Issues: There may be configuration settings in the system that are preventing the records from being displayed.
  
  Solutions:
  
  Check Data: Verify that the data you are trying to access actually exists in the database. You can do this by running a direct query or using transaction codes relevant to the data you are trying to access.
  Review Filter Criteria: Examine the selection criteria you are using. Try broadening the filters to see if any records can be retrieved.
  Data Synchronization: If you suspect synchronization issues, check the integration settings and logs to ensure that data is being transferred correctly between systems. You may need to re-trigger the synchronization process.
  Authorization Check: Ensure that the user has the necessary permissions to access the data. You may need to consult with your SAP security team to verify and adjust authorizations.
  Configuration Review: Review the configuration settings related to the specific module or integration point. Ensure that everything is set up correctly to allow for data retrieval.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you troubleshoot the issue, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific IS-U transaction codes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs (SLG1) or system logs (SM21) for any additional error messages or warnings that could provide more context about the issue.
  Documentation: Refer to SAP documentation for IS-U and the specific integration scenarios with S/4HANA or C4C for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.