How To Fix ISU_PS012 - No discount template is configured for product type &1 and category &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_PS - Message class for UPIL

  • Message number: 012

  • Message text: No discount template is configured for product type &1 and category &2.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_PS012 - No discount template is configured for product type &1 and category &2. ?

    The SAP error message ISU_PS012 indicates that there is no discount template configured for a specific product type and category in the SAP system. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to apply discounts to products or services that do not have a corresponding discount template defined.

    Cause:

    1. Missing Configuration: The primary cause of this error is that the discount template has not been set up for the specified product type and category in the system.
    2. Incorrect Product Type or Category: The product type or category being referenced may not be correctly defined or may not match any existing templates.
    3. Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from finding the appropriate discount template.

    Solution:

    To resolve the ISU_PS012 error, you can follow these steps:

    1. Check Discount Template Configuration:

      • Navigate to the configuration settings for discount templates in the SAP system.
      • Ensure that a discount template is created for the specific product type and category that is causing the error.
    2. Create or Modify Discount Template:

      • If no template exists, create a new discount template that corresponds to the product type and category.
      • If a template exists but is not correctly configured, modify it to ensure it meets the requirements for the product type and category.
    3. Verify Product Type and Category:

      • Double-check the product type and category being used in the transaction that triggered the error.
      • Ensure that they are correctly defined and match the configurations in the discount template settings.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to discount templates in IS-U to ensure that you are following the correct procedures for configuration.
    5. Testing:

      • After making the necessary changes, test the transaction again to confirm that the error has been resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as SPRO (to access the SAP Reference IMG) to navigate to the relevant configuration settings.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify discount templates in the system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP IS-U for further assistance.

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