How To Fix ISU_PRODUCT_SELECTOR000 - Several installations with different industries exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_PRODUCT_SELECTOR - Messages for Product Proposal

• Message number: 000

• Message text: Several installations with different industries exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_PRODUCT_SELECTOR000 - Several installations with different industries exist ?

  The SAP error message ISU_PRODUCT_SELECTOR000 indicates that there are multiple installations associated with different industries in the system. This typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to select a product for a customer or installation, and the system finds that there are conflicting industry assignments.
  Cause:
  The error arises when:
  
  There are multiple installations for a customer, and each installation is assigned to a different industry (e.g., electricity, gas, water).
  The system cannot determine which product to select because the products are industry-specific, and the installations do not align with a single industry.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Installations: Review the installations associated with the customer. Ensure that they are correctly assigned to the appropriate industry. You can do this by navigating to the customer master data and checking the installations.
  
  
  Product Selection: When selecting a product, ensure that you are selecting a product that corresponds to the industry of the installation you are working with. If you are trying to select a product for a specific installation, make sure that the product is valid for that installation's industry.
  
  
  Consolidate Installations: If possible, consider consolidating installations under a single industry if they are meant to be managed together. This may involve reassigning installations or products to ensure consistency.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing installations and products in IS-U. This can provide insights into best practices and configuration settings.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal SAP team for further assistance. They may be able to provide more detailed analysis based on your specific configuration and data.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as:
  
  EEDM: For managing installations.
  EEDM1: For managing products.
  
  
  
  Configuration Settings: Review the configuration settings for product assignment and industry settings in the SAP system. This may involve checking the customizing settings in SPRO.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage installations and products.
  
  
  By following these steps, you should be able to resolve the ISU_PRODUCT_SELECTOR000 error and ensure that your installations and products are correctly aligned within the SAP IS-U system.