How To Fix ISU_MSG_GS_IND076 - Serial number & not issued

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_MSG_GS_IND - Message class for IS-U: India localization

• Message number: 076

• Message text: Serial number & not issued

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_MSG_GS_IND076 - Serial number & not issued ?

  The SAP error message ISU_MSG_GS_IND076 indicates that a specific serial number has not been issued in the system. This error typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with devices such as meters or other equipment that require serial numbers for tracking and management.
  Cause:
  The error can arise due to several reasons:
  
  Serial Number Not Created: The serial number you are trying to use has not been created or registered in the system.
  Incorrect Serial Number: The serial number entered may be incorrect or does not match any existing records in the database.
  Status of the Serial Number: The serial number may exist but is in a status that does not allow it to be issued (e.g., it might be marked as inactive).
  Configuration Issues: There may be configuration issues in the device management settings that prevent the serial number from being recognized as issued.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Serial Number: Verify that the serial number you are trying to use is correct. Ensure there are no typographical errors.
  Create/Issue Serial Number:
  
  If the serial number does not exist, you will need to create it in the system. This can typically be done through the device management transactions in SAP IS-U.
  If the serial number exists but is not issued, you may need to issue it using the appropriate transaction (e.g., using transaction codes like IE01 for creating equipment or IE02 for changing equipment).
  
  
  Review Status: Check the status of the serial number in the system. If it is inactive or in a status that does not allow it to be issued, you may need to change its status.
  Consult Documentation: Review the SAP documentation or help files related to device management and serial number handling for additional guidance.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more specific assistance based on your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  IE01: Create Equipment
  IE02: Change Equipment
  IE03: Display Equipment
  IQ01: Create Serial Number
  IQ02: Change Serial Number
  IQ03: Display Serial Number
  
  
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles: Ensure that you have the necessary permissions to create or issue serial numbers in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.