How To Fix ISU_MSG_GS_IND072 - No status change permitted after seal removal

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_MSG_GS_IND - Message class for IS-U: India localization

• Message number: 072

• Message text: No status change permitted after seal removal

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_MSG_GS_IND072 - No status change permitted after seal removal ?

  The SAP error message ISU_MSG_GS_IND072 indicates that a status change is not permitted after the removal of a seal in the context of the SAP IS-U (Utilities) module. This error typically arises in scenarios involving meter readings, billing, or maintenance activities where a seal has been removed from a meter, and the system is preventing further status changes to ensure data integrity and compliance with operational procedures.
  Cause:
  
  Seal Removal: The primary cause of this error is that a seal has been removed from the meter, which may indicate that the meter is no longer in a secure state. This can happen during maintenance or when a meter is being replaced.
  Status Restrictions: The system has built-in restrictions that prevent certain status changes (like moving to a new billing cycle or changing the meter status) after a seal has been removed to avoid inconsistencies in data or unauthorized changes.
  
  Solution:
  
  Check Meter Status: Review the current status of the meter in the SAP system. Ensure that the meter is in a valid state for the operation you are trying to perform.
  Seal Reinstallation: If applicable, reinstall the seal on the meter. This may allow you to proceed with the status change.
  Consult Procedures: Follow your organization's procedures for handling meters with removed seals. There may be specific steps that need to be taken before you can change the status.
  System Configuration: If you believe the status change should be allowed, consult with your SAP IS-U administrator or support team to review the configuration settings related to seal management and status changes.
  Documentation: Ensure that all necessary documentation and approvals are in place for any changes related to the meter and its status.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  User Manual: Refer to the user manual or help documentation for the SAP IS-U module for detailed procedures on handling meter seals and status changes.
  Training: Ensure that users involved in meter management are trained on the implications of seal removal and the associated processes in SAP IS-U.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.