How To Fix ISU_MSG_GS_IND033 - Serial number &1 cannot be issued as it is in the status &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_MSG_GS_IND - Message class for IS-U: India localization

  • Message number: 033

  • Message text: Serial number &1 cannot be issued as it is in the status &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_MSG_GS_IND033 - Serial number &1 cannot be issued as it is in the status &2 ?

    The SAP error message ISU_MSG_GS_IND033 indicates that a serial number cannot be issued because it is currently in a status that does not allow for this action. This error is commonly encountered in the context of SAP IS-U (Industry Solution for Utilities) when dealing with equipment or devices that have serial numbers.

    Cause:

    The error occurs when you attempt to issue a serial number that is in a status that prohibits it from being issued. Common statuses that might trigger this error include:

    • Inactive: The serial number is not active and cannot be issued.
    • Blocked: The serial number is blocked for some reason, such as pending maintenance or other administrative actions.
    • In Use: The serial number is currently assigned to another piece of equipment or is in use in another transaction.

    Solution:

    To resolve this error, you need to check the status of the serial number and take appropriate actions based on its current status. Here are some steps you can follow:

    1. Check Serial Number Status:

      • Use transaction codes like IQ03 (Display Equipment) or IQ02 (Change Equipment) to check the status of the serial number in question.
      • Identify the current status of the serial number.
    2. Change Status if Necessary:

      • If the serial number is inactive or blocked, you may need to change its status to active or unblock it. This can typically be done through the equipment master data or serial number management transactions.
      • Ensure that any necessary maintenance or administrative tasks are completed before changing the status.
    3. Reassign or Release:

      • If the serial number is in use, you may need to release it from its current assignment or transaction before it can be issued again.
    4. Consult Documentation:

      • Refer to SAP documentation or your organization's internal guidelines for managing serial numbers and equipment statuses.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IQ01 (Create Equipment), IQ02, IQ03, and IE02 (Change Technical Object).
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
    • User Roles: Ensure that you have the necessary permissions to change the status of the serial number or equipment.

    By following these steps, you should be able to identify the cause of the error and take the necessary actions to resolve it.

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