How To Fix ISU_MSG_GS_IND015 - Seal serial number & not in external number interval

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_MSG_GS_IND - Message class for IS-U: India localization

• Message number: 015

• Message text: Seal serial number & not in external number interval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_MSG_GS_IND015 - Seal serial number & not in external number interval ?

  The SAP error message ISU_MSG_GS_IND015 indicates that there is an issue with the seal serial number being used in the system. Specifically, it means that the seal serial number is not within the defined external number interval for seals in the SAP IS-U (Industry Solution for Utilities) module.
  Cause:
  
  Invalid Seal Serial Number: The seal serial number you are trying to use does not exist in the system or is not recognized as valid.
  Number Range Configuration: The number range for seals may not be properly configured, or the seal serial number you are trying to use falls outside the defined range.
  Data Entry Error: There may have been a typographical error when entering the seal serial number.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the number range object related to seals (usually something like ISU_SEAL).
  Verify that the number range is correctly defined and that the seal serial number you are trying to use falls within this range.
  
  
  
  Validate Seal Serial Number:
  
  Ensure that the seal serial number you are entering is correct and exists in the system.
  You can check existing seal serial numbers in the relevant tables or through the appropriate transaction codes.
  
  
  
  Create or Adjust Number Range:
  
  If the number range is not sufficient, you may need to extend it or create a new one.
  This typically requires authorization and should be done by someone with the appropriate role in the SAP system.
  
  
  
  Data Entry Verification:
  
  Double-check the entry for any typographical errors.
  Ensure that the format of the seal serial number matches the expected format in the system.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO: To manage number ranges.
  ISU Seal Management: To manage seals in the IS-U module.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  Documentation: Review the SAP IS-U documentation for more details on seal management and number range configuration.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.