How To Fix ISU_GS_IN_SMS044 - SMS cannot be sent as the contract has been moved out

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 044

• Message text: SMS cannot be sent as the contract has been moved out

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS044 - SMS cannot be sent as the contract has been moved out ?

  The SAP error message ISU_GS_IN_SMS044 indicates that a service message (SMS) cannot be sent because the contract associated with the message has been moved out of its original context or status. This typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with customer contracts, service orders, or similar entities.
  Cause:
  
  Contract Status Change: The contract may have been changed to a status that does not allow for SMS notifications (e.g., terminated, inactive, or moved to another location).
  Contract Migration: The contract may have been migrated to a different system or module, making it unavailable for the current operation.
  Data Inconsistency: There may be inconsistencies in the data related to the contract, such as missing or incorrect information that prevents the SMS from being sent.
  Configuration Issues: The system configuration may not allow SMS notifications for certain contract types or statuses.
  
  Solution:
  
  Check Contract Status: Verify the status of the contract in question. If it has been moved or terminated, you may need to reactivate it or create a new contract.
  Review Contract History: Look into the history of the contract to understand any changes that may have led to its current status.
  Data Validation: Ensure that all required data for the contract is complete and correct. This includes customer information, service details, and any other relevant data.
  Configuration Review: Check the configuration settings in SAP IS-U related to SMS notifications. Ensure that the system is set up to allow SMS for the specific contract type and status.
  Consult Documentation: Refer to SAP documentation or support notes related to ISU_GS_IN_SMS044 for any specific guidance or updates that may address this issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or system migrations.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes that may provide additional insights or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U that can help you manage contracts and service messages (e.g., transaction codes for contract management, service order processing).
  User Roles and Authorizations: Ensure that the user attempting to send the SMS has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ISU_GS_IN_SMS044 error message.