How To Fix ISU_GS_IN_MSG031 - Validity of business service should not exceed franchisee validity date

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_MSG - Message class for IS-U: India localization

• Message number: 031

• Message text: Validity of business service should not exceed franchisee validity date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_MSG031 - Validity of business service should not exceed franchisee validity date ?

  The SAP error message ISU_GS_IN_MSG031 indicates that there is an issue with the validity period of a business service in relation to the franchisee's validity date. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to create or modify a business service that has a validity period extending beyond the franchisee's allowed date range.
  Cause:
  The error is caused by the following conditions:
  
  Validity Date Mismatch: The business service you are trying to create or modify has a validity date that exceeds the franchisee's validity date. This means that the service is not allowed to be valid beyond the time frame that the franchisee is authorized to operate.
  Franchisee Configuration: The franchisee's configuration in the system may have specific start and end dates that restrict the services that can be offered.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Franchisee Validity Dates:
  
  Navigate to the franchisee configuration in SAP IS-U.
  Verify the start and end dates of the franchisee's validity. Ensure that the business service you are trying to create or modify does not extend beyond these dates.
  
  
  
  Adjust Business Service Validity:
  
  If the business service's validity period is incorrect, adjust the validity dates of the business service to ensure they fall within the franchisee's validity period.
  This can typically be done in the transaction where you are managing the business service (e.g., using transaction codes like ISU_SERVICE or similar).
  
  
  
  Consult Documentation:
  
  Review the relevant SAP documentation or configuration guides for IS-U to understand the relationship between business services and franchisee validity.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in IS-U for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U that deal with business services and franchisee management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Configuration Settings: Review the configuration settings for business services and franchisees in your SAP system to ensure they are set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.