How To Fix ISU_GS_IN_MSG002 - No print documents selected for the entered criteria


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_GS_IN_MSG - Message class for IS-U: India localization

  • Message number: 002

  • Message text: No print documents selected for the entered criteria

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_GS_IN_MSG002 - No print documents selected for the entered criteria ?

    The SAP error message ISU_GS_IN_MSG002 ("No print documents selected for the entered criteria") typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module when attempting to print documents, such as bills or notifications, but the system does not find any documents that match the specified selection criteria.

    Causes:

    1. Incorrect Selection Criteria: The criteria entered for selecting documents (such as date range, document type, or status) may not match any existing documents in the system.
    2. Document Status: The documents you are trying to print may not be in a status that allows printing (e.g., they may be marked as "not printed" or "archived").
    3. Missing Documents: There may simply be no documents available for the specified criteria, either because they have not been created or have already been printed.
    4. Authorization Issues: The user may not have the necessary authorizations to view or print the documents.
    5. Data Issues: There could be data inconsistencies or issues in the underlying database that prevent the documents from being retrieved.

    Solutions:

    1. Check Selection Criteria: Review and adjust the selection criteria to ensure they are correct and broad enough to include existing documents. For example, try expanding the date range or changing the document type.
    2. Verify Document Status: Check the status of the documents you expect to print. Ensure they are in a printable state and have not been archived or marked as printed.
    3. Review Document Creation: Ensure that the documents you are trying to print have actually been created in the system. You can do this by checking the relevant transaction codes or reports.
    4. User Authorizations: Confirm that the user has the necessary authorizations to access and print the documents. This may involve checking roles and permissions in the SAP system.
    5. Consult Logs and Messages: Look at any system logs or messages that may provide additional context or details about why no documents were found.
    6. Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team for further investigation, especially if you suspect data inconsistencies or system errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as EA00 for billing documents or EABO for billing output.
    • SAP Notes: Check for any SAP Notes related to this error message or the specific transaction you are using, as there may be known issues or patches available.
    • Documentation: Review SAP documentation or help resources for guidance on printing documents in IS-U, including best practices for setting up and managing print outputs.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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