How To Fix ISU_C4C_UTILITIES067 - Cash security deposit &1 was released partially

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

• Message number: 067

• Message text: Cash security deposit &1 was released partially

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_C4C_UTILITIES067 - Cash security deposit &1 was released partially ?

  The SAP error message ISU_C4C_UTILITIES067 indicates that a cash security deposit has been partially released. This typically occurs in the context of utilities management within SAP IS-U (Industry Solution for Utilities). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Partial Release: The error suggests that there was an attempt to release a cash security deposit, but only a portion of it was successfully released. This can happen if:
  
  The amount being released exceeds the available balance of the deposit.
  There are restrictions or conditions that prevent the full release of the deposit.
  The deposit is linked to multiple accounts or transactions, and only part of it is eligible for release.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how cash security deposits are managed, which could lead to partial releases.
  
  
  Data Integrity Issues: There might be inconsistencies in the data related to the cash security deposit, such as incorrect amounts or statuses.
  
  
  Solution:
  
  
  Check Deposit Status: Review the status of the cash security deposit in question. Ensure that the amount you are trying to release is valid and does not exceed the available balance.
  
  
  Review Related Transactions: Look into any related transactions or accounts that may be affecting the release of the deposit. Ensure that there are no outstanding obligations or conditions that would prevent a full release.
  
  
  Adjust Release Amount: If the system allows, adjust the amount you are trying to release to match the available balance of the deposit.
  
  
  Configuration Review: If you suspect that the issue is related to configuration, consult with your SAP IS-U configuration team to ensure that the settings for cash security deposits are correct.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to cash security deposits for any specific guidelines or troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the transaction.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U that deal with cash security deposits, such as:
  
  EEDM: For managing deposits.
  EEDC: For deposit account management.
  
  
  
  SAP Notes: Search for SAP Notes related to ISU_C4C_UTILITIES067 for any patches or updates that may address known issues.
  
  
  User Roles and Authorizations: Ensure that the user attempting to release the deposit has the necessary authorizations to perform this action.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the partial release of a cash security deposit in SAP IS-U.