How To Fix ISU_C4C_UTILITIES025 - Document posted under the number &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

  • Message number: 025

  • Message text: Document posted under the number &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISU_C4C_UTILITIES025 - Document posted under the number &1. ?

    The SAP error message ISU_C4C_UTILITIES025 typically indicates that there is an issue related to document posting in the SAP system, specifically in the context of Utilities (IS-U) and its integration with Cloud for Customer (C4C). The message usually states that a document has been posted under a specific document number, but there may be issues with the document's status or its processing.

    Cause:

    1. Document Status: The document may be in a status that does not allow further processing (e.g., it might be locked, already processed, or in an incorrect state).
    2. Integration Issues: There could be problems with the integration between the IS-U module and C4C, such as data inconsistencies or configuration issues.
    3. Authorization Issues: The user may not have the necessary authorizations to view or process the document.
    4. Data Inconsistencies: There may be inconsistencies in the data that prevent the document from being processed correctly.

    Solution:

    1. Check Document Status: Verify the status of the document in the SAP system. Ensure that it is in a state that allows for further processing.
    2. Review Integration Settings: Check the configuration settings for the integration between IS-U and C4C. Ensure that all necessary settings are correctly configured.
    3. User Authorizations: Ensure that the user has the appropriate authorizations to access and process the document.
    4. Data Validation: Validate the data associated with the document to ensure there are no inconsistencies or errors.
    5. Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context on the issue.
    6. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), SLG1 (Application Log), and others that may help in troubleshooting.
    • Documentation: Review SAP documentation related to IS-U and C4C integration for any known issues or additional troubleshooting steps.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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