How To Fix ISU_C4C_UTILITIES003 - Please enter both Notification type/code and Notification Header details.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

• Message number: 003

• Message text: Please enter both Notification type/code and Notification Header details.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_C4C_UTILITIES003 - Please enter both Notification type/code and Notification Header details. ?

  The SAP error message ISU_C4C_UTILITIES003 typically occurs in the context of the SAP IS-U (Utilities) module when there is an attempt to create or process a notification without providing the necessary details. Specifically, this error indicates that both the notification type/code and the notification header details must be entered for the operation to proceed.
  Cause:
  The error is caused by one or both of the following issues:
  
  Missing Notification Type/Code: The user has not specified a notification type or code, which is essential for categorizing the notification.
  Missing Notification Header Details: The required header information for the notification, such as the description, priority, or other relevant details, has not been filled out.
  
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Check Notification Type/Code:
  
  Ensure that you have selected a valid notification type or code from the available options. This is usually a dropdown or selection field in the notification creation screen.
  
  
  
  Fill in Notification Header Details:
  
  Make sure to complete all mandatory fields in the notification header. This may include:
  
  Description of the issue or request
  Priority level
  Related customer or account information
  Any other required fields as per your organization's configuration.
  
  
  
  
  
  Validation:
  
  After entering the required information, validate the entries to ensure that all mandatory fields are filled correctly before attempting to save or process the notification again.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required fields or the notification types available, refer to your organization's SAP documentation or user manuals for guidance.
  
  
  
  User Permissions:
  
  Ensure that you have the necessary permissions to create or modify notifications in the system. If you suspect permission issues, contact your SAP administrator.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional insights or updates related to this error message.
  Transaction Codes: Familiarize yourself with the transaction codes related to notifications in IS-U, such as IW21 (Create Notification) or IW22 (Change Notification).
  Training: If you frequently encounter issues with notifications, consider undergoing training or workshops on the IS-U module to better understand the processes and requirements.
  
  By following these steps, you should be able to resolve the error and successfully create or process the notification in SAP.