How To Fix IST_TC807 - It was not possible to end installed base components

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_TC - Telecom Classes

• Message number: 807

• Message text: It was not possible to end installed base components

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IST_TC807 - It was not possible to end installed base components ?

  The SAP error message IST_TC807, which states "It was not possible to end installed base components," typically occurs in the context of managing installed base components in SAP, particularly in the SAP Customer Service (CS) or SAP Plant Maintenance (PM) modules. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incomplete Data: The installed base components may have incomplete or incorrect data, which prevents the system from processing the end operation.
  Dependencies: There may be dependencies or relationships with other components or transactions that need to be resolved before the component can be ended.
  Status Issues: The status of the installed base component may not allow for it to be ended. For example, it might be in a status that requires it to be active or in use.
  Authorization Issues: The user may not have the necessary authorizations to perform the action of ending the installed base components.
  Configuration Issues: There may be configuration settings in the system that are preventing the operation from being completed.
  
  Solutions:
  
  Check Data Completeness: Review the installed base component data for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  Resolve Dependencies: Identify any dependencies or relationships with other components or transactions. Ensure that these are resolved before attempting to end the component.
  Review Status: Check the status of the installed base component. If it is in a status that does not allow for it to be ended, you may need to change its status first.
  Authorization Check: Verify that the user attempting to end the component has the necessary authorizations. If not, consult with your SAP security team to obtain the required permissions.
  Consult Configuration: Review the configuration settings related to installed base management. Ensure that they are set up correctly to allow for the ending of components.
  Transaction Logs: Check transaction logs or system messages for additional details that may provide insight into why the operation failed.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for installed base management to understand the processes and requirements for ending components.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.