How To Fix IST_EBS309 - Account statement only possible if selection entity = VKONT

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 309

• Message text: Account statement only possible if selection entity = VKONT

What causes this issue?

You can only request account statements if the selection entity is
contract account. (SEL_ENT field in Customizing table IST_EBS_POI_SYST
contains the value '02').

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either you take back your request for an account statement, or you set
up the system to allow you to work with contract account as your
selection entity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS309 - Account statement only possible if selection entity = VKONT ?

  The SAP error message IST_EBS309 indicates that an account statement can only be generated if the selection entity is set to VKONT (which refers to the customer account). This error typically arises in the context of Electronic Bank Statement (EBS) processing when the system is expecting a specific type of selection criteria that is not being met.
  Cause:
  The error occurs when the system is trying to process an account statement but the selection criteria do not match the expected format. Specifically, the system requires that the selection entity be set to VKONT, which is the customer account number. If the selection entity is set to something else (like a different type of account or entity), the system will not be able to generate the account statement and will throw this error.
  Solution:
  To resolve this error, you should ensure that the selection criteria for generating the account statement is correctly set to VKONT. Here are the steps you can take:
  
  
  Check Selection Criteria: 
  
  Go to the transaction where you are trying to generate the account statement (e.g., transaction code FF67 for manual processing of bank statements).
  Verify that the selection entity is set to VKONT.
  
  
  
  Adjust Configuration:
  
  If you are using a custom program or report to generate the account statement, check the code to ensure that it is correctly specifying VKONT as the selection entity.
  If necessary, consult with your SAP functional consultant or ABAP developer to make adjustments.
  
  
  
  Review Bank Statement Processing:
  
  Ensure that the bank statement processing configuration is correctly set up in your SAP system. This includes checking the settings in the transaction OBPM1 (for bank statement processing) and ensuring that the correct parameters are being used.
  
  
  
  Test with Different Data:
  
  If you are still encountering issues, try testing with different customer accounts to see if the problem persists across all accounts or is isolated to specific ones.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Electronic Bank Statement processing for any additional insights or updates that may pertain to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FF67 (for manual bank statement processing) and OBPM1 (for bank statement configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message IST_EBS309.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and successfully generate the account statement as needed.