How To Fix IST_EBS309 - Account statement only possible if selection entity = VKONT

IST_EBS309 - Overview

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 309

• Message text: Account statement only possible if selection entity = VKONT

What causes this issue?

You can only request account statements if the selection entity is
contract account. (SEL_ENT field in Customizing table IST_EBS_POI_SYST
contains the value '02').

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either you take back your request for an account statement, or you set
up the system to allow you to work with contract account as your
selection entity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS309 - Account statement only possible if selection entity = VKONT ?

  The SAP error message IST_EBS309 indicates that an account statement can only be generated if the selection entity is set to VKONT (which refers to the customer account). This error typically arises in the context of Electronic Bank Statement (EBS) processing when the system is expecting a specific type of selection criteria that is not being met.
  
  Cause:
  The error occurs when the system is trying to process an account statement but the selection criteria do not match the expected format. Specifically, the system requires that the selection entity be set to VKONT, which is the customer account number. If the selection entity is set to something else (like a different type of account or entity), the system will not be able to generate the account statement and will throw this error.
  
  Solution:
  To resolve this error, you should ensure that the selection criteria for generating the account statement is correctly set to VKONT.