How To Fix IST_EBS180 - Cancelled because reconciliation key &1 could not be closed

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 180

• Message text: Cancelled because reconciliation key &1 could not be closed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS180 - Cancelled because reconciliation key &1 could not be closed ?

  The SAP error message IST_EBS180, which states "Cancelled because reconciliation key &1 could not be closed," typically occurs in the context of Electronic Bank Statement (EBS) processing. This error indicates that the system was unable to close a reconciliation key, which is necessary for the successful processing of bank statements.
  Cause:
  
  Open Items: The reconciliation key may have open items that prevent it from being closed. This can happen if there are transactions that have not been fully processed or cleared.
  Configuration Issues: There may be configuration issues in the bank statement processing settings or in the reconciliation key settings.
  Data Inconsistencies: There could be inconsistencies in the data related to the reconciliation key, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to perform the closing operation on the reconciliation key.
  
  Solution:
  
  Check Open Items: Review the open items associated with the reconciliation key. Ensure that all necessary transactions are cleared and that there are no outstanding items that need to be addressed.
  Review Configuration: Verify the configuration settings for the bank statement processing and the reconciliation key. Ensure that they are set up correctly according to your business requirements.
  Data Validation: Check for any data inconsistencies or errors related to the reconciliation key. This may involve reviewing transaction logs or reports to identify any discrepancies.
  User Authorizations: Ensure that the user attempting to close the reconciliation key has the appropriate authorizations. If not, work with your SAP security team to grant the necessary permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FF67 (for manual bank statement processing) or FEBAN (for processing electronic bank statements) to investigate the issue further.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error resolution.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the reconciliation key in question and any relevant transaction logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.