How To Fix IST30402 - Error occurred during save

SAP Error Message - Details

• Message type: E = Error

• Message class: IST30 - Contract A/R + A/P - Paying - Dunning - Disconnect..IST/FICA

• Message number: 402

• Message text: Error occurred during save

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST30402 - Error occurred during save ?

  The SAP error message IST30402, which indicates "Error occurred during save," typically arises in the context of the SAP IS-T (Industry Solution for Telecommunications) module. This error can occur during various operations, such as saving data in a transaction or during the processing of billing documents.
  Possible Causes:
  
  Data Validation Issues: The data being saved may not meet the required validation rules or constraints defined in the system.
  Database Locking: The record you are trying to save may be locked by another user or process, preventing your transaction from completing.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  Technical Errors: There could be underlying technical issues, such as problems with the database connection or system configuration.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may be causing the error during the save operation.
  
  Solutions:
  
  Check Data Validity: Review the data you are trying to save for any inconsistencies or missing required fields. Ensure that all mandatory fields are filled out correctly.
  Release Locks: If the record is locked, you may need to wait for the lock to be released or contact the user who has locked the record to resolve the issue.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the save operation. You may need to consult with your SAP security team.
  Check System Logs: Look into the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Debugging: If you suspect that custom code is causing the issue, you may need to debug the relevant program or transaction to identify the problem.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the IST30402 error in your SAP system.