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Message type: E = Error
Message class: IST30 - Contract A/R + A/P - Paying - Dunning - Disconnect..IST/FICA
Message number: 042
Message text: CRM with provider contract is not supported (see SAP Note 2543889)
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IST30042
- CRM with provider contract is not supported (see SAP Note 2543889) ?The SAP error message IST30042 indicates that there is an issue with the provider contract in the context of SAP CRM (Customer Relationship Management). This error typically arises when there is an attempt to process a provider contract that is not supported by the system.
Cause:
The error is often caused by one of the following reasons:
- Unsupported Contract Type: The provider contract being used may not be compatible with the current configuration or version of the SAP system.
- Configuration Issues: There may be configuration settings in the SAP system that do not support the specific type of provider contract being processed.
- Missing Customization: The necessary customizations or enhancements that allow for the processing of certain provider contracts may not be implemented.
Solution:
To resolve the IST30042 error, you can take the following steps:
Check SAP Note 2543889: This note provides specific guidance and recommendations related to the error. It may contain updates, patches, or configuration changes that need to be applied to your system.
Review Contract Type: Ensure that the provider contract you are trying to use is supported by your version of SAP CRM. You may need to consult the documentation or your SAP support team to verify this.
Configuration Review: Check the configuration settings in your SAP system related to provider contracts. Ensure that all necessary settings are correctly configured to support the contract type you are working with.
Implement Necessary Enhancements: If the error is due to missing customizations, work with your SAP development team to implement the required enhancements or modifications to support the provider contract.
Testing: After making the necessary changes, conduct thorough testing to ensure that the issue is resolved and that the provider contract can be processed without errors.
Related Information:
By following these steps, you should be able to address the IST30042 error effectively.
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