How To Fix IST30024 - No resulting quantity from customer exit &1 in &2 for VKONT &3

IST30024 - Overview

• Message type: E = Error

• Message class: IST30 - Contract A/R + A/P - Paying - Dunning - Disconnect..IST/FICA

• Message number: 024

• Message text: No resulting quantity from customer exit &1 in &2 for VKONT &3

What causes this issue?

For items in the contract account, no items leading to a release were
returned in the user exit worklist.

System Response

Items still needing to be processed remain in the work list.

How to fix this error?

Check the &V1& components in customer enhancement &V2&.
<DS:TRAN.CMOD>Perform function</>
Otherwise follow this <DS:NA.IST30021>procedure</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST30024 - No resulting quantity from customer exit &1 in &2 for VKONT &3 ?

  The SAP error message IST30024 "No resulting quantity from customer exit &1 in &2 for VKONT &3" typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with customer exits or enhancements that affect the calculation of quantities in sales documents.
  
  Cause:
  
  
  Customer Exit Logic: The error indicates that a customer exit (a user-defined enhancement point in SAP) is not returning a valid quantity. This could be due to:
  
  Incorrect or incomplete logic in the custom code.
  The exit is not properly implemented or activated.
  The data being processed does not meet the conditions defined in the exit.
  
  
  
  Data Issues: There may be issues with the data being processed, such as missing or incorrect master data (e.g., customer master, material master) that the exit relies on.
  
  
  
  Configuration Issues: There could be configuration settings in the sales document type or pricing procedure that are not aligned with the expectations of the customer exit.
  
  
  
  Solution:
  
  
  Review Customer