How To Fix IST30024 - No resulting quantity from customer exit &1 in &2 for VKONT &3

SAP Error Message - Details

• Message type: E = Error

• Message class: IST30 - Contract A/R + A/P - Paying - Dunning - Disconnect..IST/FICA

• Message number: 024

• Message text: No resulting quantity from customer exit &1 in &2 for VKONT &3

What causes this issue?

For items in the contract account, no items leading to a release were
returned in the user exit worklist.

System Response

Items still needing to be processed remain in the work list.

How to fix this error?

Check the &V1& components in customer enhancement &V2&.
<DS:TRAN.CMOD>Perform function</>
Otherwise follow this <DS:NA.IST30021>procedure</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST30024 - No resulting quantity from customer exit &1 in &2 for VKONT &3 ?

  The SAP error message IST30024 "No resulting quantity from customer exit &1 in &2 for VKONT &3" typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with customer exits or enhancements that affect the calculation of quantities in sales documents.
  Cause:
  
  
  Customer Exit Logic: The error indicates that a customer exit (a user-defined enhancement point in SAP) is not returning a valid quantity. This could be due to:
  
  Incorrect or incomplete logic in the custom code.
  The exit is not properly implemented or activated.
  The data being processed does not meet the conditions defined in the exit.
  
  
  
  Data Issues: There may be issues with the data being processed, such as missing or incorrect master data (e.g., customer master, material master) that the exit relies on.
  
  
  Configuration Issues: There could be configuration settings in the sales document type or pricing procedure that are not aligned with the expectations of the customer exit.
  
  
  Solution:
  
  
  Review Customer Exit Code: Check the implementation of the customer exit that is referenced in the error message. Ensure that it is correctly calculating and returning the expected quantity. Look for any logical errors or conditions that may prevent a quantity from being returned.
  
  
  Debugging: Use the SAP debugger to step through the execution of the customer exit to identify where it fails to return a quantity. This can help pinpoint the exact issue in the code.
  
  
  Check Data: Verify that all necessary master data and transaction data are complete and correct. Ensure that the customer and material involved in the transaction are valid and properly configured.
  
  
  Configuration Review: Review the configuration settings related to the sales document type, pricing procedure, and any other relevant settings to ensure they are set up correctly.
  
  
  Consult Documentation: If the customer exit is part of a standard SAP enhancement, consult the relevant SAP documentation or notes for any known issues or additional guidance.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the customer exit behaves as expected in various scenarios.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to access and modify the customer exit code.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the IST30024 error and implement a solution to resolve it.