How To Fix ISSUE_CREATION100 - No documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSUE_CREATION -

• Message number: 100

• Message text: No documents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSUE_CREATION100 - No documents found ?

  The SAP error message "ISSUE_CREATION100 No documents found" typically occurs when a user attempts to create an issue or ticket in the SAP system, but the system cannot find any relevant documents or data to associate with the issue. This can happen in various SAP modules, such as SAP Solution Manager or SAP Customer Relationship Management (CRM).
  Causes:
  
  Missing Data: The most common cause is that there are no documents (like service orders, incidents, or other relevant records) that match the criteria specified in the issue creation process.
  Incorrect Filters: The filters or search criteria applied when trying to create the issue may be too restrictive, leading to no results being found.
  Authorization Issues: The user may not have the necessary permissions to view or access the documents that are required for issue creation.
  System Configuration: There may be configuration issues in the SAP system that prevent the retrieval of documents.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues that prevent the latest documents from being available.
  
  Solutions:
  
  Check Filters: Review the filters and search criteria you are using to create the issue. Ensure they are not overly restrictive and that you are searching for the correct document types.
  Verify Data Availability: Ensure that the relevant documents exist in the system. You can do this by searching for the documents manually in the respective module.
  User Authorization: Check if the user has the necessary authorizations to view and create issues related to the documents. If not, contact your SAP security administrator to adjust the permissions.
  System Configuration: Consult with your SAP Basis or configuration team to ensure that the system is properly set up to retrieve the necessary documents.
  Data Synchronization: If your SAP system is integrated with other systems, check for any synchronization issues that may be preventing data from being updated or retrieved correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Ensure that users are trained on the correct procedures for issue creation and document retrieval in the SAP system.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.