How To Fix ISSR_TP791 - Data records for SR variant & cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR_TP - Message Class for Statutory Reporting

• Message number: 791

• Message text: Data records for SR variant & cannot be deleted

What causes this issue?

The data records for SR variant &V1& belong to the delivered
Customizing. For this reason, you cannot delete them using this
transaction.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR_TP791 - Data records for SR variant & cannot be deleted ?

  The SAP error message ISSR_TP791 indicates that data records for a specific variant of a Service Request (SR) cannot be deleted. This error typically arises in the context of SAP's Service Request Management or similar modules where data integrity and relationships between records are crucial.
  Cause:
  
  Data Integrity Constraints: The records you are trying to delete may be linked to other records or processes that prevent deletion. For example, if the SR variant is still in use or has dependencies, the system will not allow deletion to maintain data integrity.
  Authorization Issues: The user may not have the necessary permissions to delete the records.
  System Configuration: Certain configurations in the system may restrict the deletion of specific records based on business rules or settings.
  Status of the Record: The record may be in a status that does not allow deletion (e.g., completed, archived, etc.).
  
  Solution:
  
  Check Dependencies: Investigate if the SR variant is linked to other records or processes. You may need to resolve these dependencies before attempting to delete the record.
  Review User Permissions: Ensure that the user attempting to delete the record has the appropriate authorizations. You may need to consult with your SAP security team.
  Change Record Status: If the record is in a status that prevents deletion, consider changing its status to one that allows deletion, if applicable.
  Consult Documentation: Review SAP documentation or help resources related to the specific module you are working with to understand any specific rules or configurations that may apply.
  Use Transaction Codes: Utilize relevant transaction codes (like SE11 for data dictionary, SE16 for table display) to check the underlying data and relationships.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to Service Request Management, such as CRM_ORDER, CRM_SR, or others relevant to your specific implementation.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context or solutions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without impacting production data.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message ISSR_TP791.