How To Fix ISSR_STORE_LIST013 - Save not possible; contact SAP support

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR_STORE_LIST - Messages for Backing Up List Contents in Statutory Reporting

• Message number: 013

• Message text: Save not possible; contact SAP support

What causes this issue?

The content of the field <NP>FIELD_LENGTH</> could not be generated
correctly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR_STORE_LIST013 - Save not possible; contact SAP support ?

  The SAP error message "ISSR_STORE_LIST013 Save not possible; contact SAP support" typically indicates an issue related to the storage or saving of data in the SAP system, particularly in the context of the SAP IS-Retail (Industry Solution for Retail) module. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or integrity issues with the data being saved, such as missing mandatory fields or invalid data formats.
  Authorization Problems: The user may not have the necessary authorizations to perform the save operation.
  System Configuration: There could be configuration issues in the SAP system that prevent the saving of data.
  Technical Errors: There may be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP software.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  Solutions:
  
  Check Data Validity: Review the data being entered to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the save operation. This can be checked in the user roles and authorizations.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Debugging: If you have access to technical resources, consider debugging the transaction to identify the exact point of failure. This may require the assistance of an ABAP developer.
  Check System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code, user ID, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
  Documentation: Review SAP documentation related to the IS-Retail module for any specific guidelines or best practices that may help in resolving the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message ISSR_STORE_LIST013. If not, reaching out to SAP Support with detailed information will be the best course of action.