How To Fix ISSR_MD_ADMIN049 - Missing entries; SR data cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR_MD_ADMIN - Master Data Management SR Supervision of Ins. Companies Act

• Message number: 049

• Message text: Missing entries; SR data cannot be saved

What causes this issue?

The statutory reporting data entered in contract &V1& cannot be saved
since some fields that are absolutely necessary for further processing
are empty.

System Response

When the contract is saved, the system does not transfer the entries to
the SR master data.

How to fix this error?

Make entries on the statutory reporting screen in those fields that are
necessary according to the error log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR_MD_ADMIN049 - Missing entries; SR data cannot be saved ?

  The SAP error message ISSR_MD_ADMIN049: Missing entries; SR data cannot be saved typically occurs in the context of the SAP Service Request (SR) management process. This error indicates that there are missing entries in the system that prevent the saving of service request data. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Master Data: The error often arises when required master data (such as customer, vendor, or material master records) is missing or incomplete.
  Configuration Issues: Incorrect or incomplete configuration settings in the SAP system can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to save the service request can also trigger this error.
  Data Inconsistencies: Inconsistencies in the data being entered or referenced in the service request can lead to this error.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that all necessary master data entries (customers, vendors, materials, etc.) are present and correctly configured in the system.
  Ensure that the relevant master data is active and not marked for deletion.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to service requests in the SAP system. Ensure that all required settings are properly configured.
  Consult with your SAP Basis or configuration team to ensure that the system is set up correctly.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify service requests. Check the user roles and profiles in the SAP system.
  
  
  
  Data Validation:
  
  Review the data being entered in the service request for any inconsistencies or missing fields. Ensure that all mandatory fields are filled out correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify the exact point of failure and the missing entries.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Service Request) or IW22 (Change Service Request) to navigate the service request management process.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to service request management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.