How To Fix ISSR_MD_ADMIN012 - Master data for contract & currently locked; processing not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR_MD_ADMIN - Master Data Management SR Supervision of Ins. Companies Act

• Message number: 012

• Message text: Master data for contract & currently locked; processing not possible

What causes this issue?

The master data for contract &V1& is currently being edited by another
user.

System Response

The system locks the contract to prevent further access and thereby
avoid data inconsistencies. Therefore, master data for contract &V1&
cannot be edited.

How to fix this error?

Edit the master data later.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR_MD_ADMIN012 - Master data for contract & currently locked; processing not possible ?

  The SAP error message ISSR_MD_ADMIN012 indicates that the master data for a contract is currently locked, which prevents any processing related to that contract. This error typically occurs in the context of SAP's Industry Solution for Insurance (SAP IS-U) or similar modules where contract management is involved.
  Cause:
  
  Data Locking: The master data for the contract is locked due to ongoing processes, such as updates, changes, or transactions that are being executed by another user or process.
  User Lock: A specific user may have locked the contract for editing, which prevents other users from making changes or processing related transactions.
  System Lock: The system may have a lock in place due to a background job or transaction that is currently being processed.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the contract. This will show you which user or process is holding the lock.
  Release Locks: If you identify a lock that is no longer needed, you can release it (if you have the necessary authorizations). Be cautious when doing this to avoid disrupting other users.
  Wait for Completion: If the lock is due to a legitimate process (like a batch job), you may need to wait until that process completes.
  Contact Administrator: If you are unable to resolve the issue, contact your SAP system administrator for assistance. They can provide insights into the locking mechanism and help resolve any underlying issues.
  Review Transaction Logs: Check transaction logs or system messages to identify what might be causing the lock and address any issues accordingly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to troubleshoot further.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  Documentation: Refer to SAP documentation or support notes related to master data management and locking mechanisms for more detailed guidance.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message ISSR_MD_ADMIN012.