How To Fix ISSR7021 - Reversal document for document to be canceled: &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISSR7 - ISSR: Messages from Position Management

  • Message number: 021

  • Message text: Reversal document for document to be canceled: &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISSR7021 - Reversal document for document to be canceled: & ?

    The SAP error message ISSR7021 typically indicates that there is an issue with reversing a document that is intended to be canceled. This error can occur in various SAP modules, particularly in the context of financial transactions or document management.

    Cause:

    The error message ISSR7021 can arise due to several reasons, including:

    1. Document Status: The document you are trying to reverse may not be in a status that allows for reversal. For example, it might already be reversed or canceled.

    2. Dependencies: There may be dependent documents or transactions that prevent the reversal. This could include linked invoices, payments, or other related documents.

    3. Authorization Issues: The user attempting to perform the reversal may not have the necessary authorizations to execute the reversal.

    4. Configuration Issues: There may be configuration settings in the SAP system that restrict the reversal of certain types of documents.

    5. Data Integrity Issues: There could be inconsistencies or errors in the data associated with the document that prevent the reversal from being processed.

    Solution:

    To resolve the ISSR7021 error, you can take the following steps:

    1. Check Document Status: Verify the status of the document you are trying to reverse. Ensure that it is eligible for reversal.

    2. Review Dependencies: Check for any dependent documents or transactions that may be preventing the reversal. You may need to address these dependencies first.

    3. Authorization Check: Ensure that you have the necessary permissions to perform the reversal. If not, contact your system administrator to obtain the required authorizations.

    4. Consult Configuration Settings: Review the configuration settings related to document reversals in your SAP system. This may require assistance from your SAP Basis or configuration team.

    5. Data Validation: Check for any data integrity issues related to the document. This may involve reviewing the document's details and ensuring that all required fields are correctly populated.

    6. Use Transaction Codes: Utilize relevant transaction codes (such as FB08 for reversing financial documents) to attempt the reversal again after addressing the above points.

    7. Consult SAP Notes: Look for any SAP Notes or documentation related to the ISSR7021 error for additional guidance or patches that may address the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to document management and reversals, such as FB08 (Reversal of Document), FBRA (Reset Cleared Items), etc.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant transaction logs.
    • User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the ISSR7021 error and implement a suitable solution.

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