How To Fix ISSR901 - System could not update log file

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR - Message Class for Statutory Reporting

• Message number: 901

• Message text: System could not update log file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR901 - System could not update log file ?

  The SAP error message ISSR901, which states "System could not update log file," typically indicates an issue with the logging mechanism in the SAP system. This can occur for various reasons, including file system issues, permission problems, or configuration errors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  File System Issues: The directory where the log files are stored may be full, or there may be issues with the underlying file system (e.g., disk space, file system corruption).
  Permission Problems: The user under which the SAP application server is running may not have the necessary permissions to write to the log file directory.
  Configuration Errors: There may be misconfigurations in the logging settings within the SAP system.
  Network Issues: If the log files are stored on a network location, network issues could prevent access to the log files.
  Database Issues: If the logging mechanism is tied to a database, issues with the database could also lead to this error.
  
  Solutions:
  
  Check Disk Space: Ensure that there is sufficient disk space on the server where the log files are stored. If the disk is full, free up space or increase the disk capacity.
  Verify Permissions: Check the permissions of the directory where the log files are written. Ensure that the SAP user has write permissions to that directory.
  Review Configuration: Check the logging configuration in the SAP system. Ensure that the paths and settings are correctly configured.
  Check Network Connectivity: If the logs are stored on a network share, verify that the network connection is stable and that the share is accessible.
  Database Health: If applicable, check the health of the database and ensure that it is functioning correctly. Look for any database errors that might affect logging.
  Restart Services: Sometimes, simply restarting the SAP application server or relevant services can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to the ISSR901 error. SAP frequently updates its knowledge base with solutions for known issues.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Transaction Codes: Use transaction codes like SM37 (Job Monitoring) to check if there are any related background jobs that might be failing due to this error.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ISSR901 error in your SAP system.