How To Fix ISSR035 - More than 1 log found; generic entries not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR - Message Class for Statutory Reporting

• Message number: 035

• Message text: More than 1 log found; generic entries not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR035 - More than 1 log found; generic entries not supported ?

  The SAP error message ISSR035: More than 1 log found; generic entries not supported typically occurs in the context of the SAP IS-Retail module, particularly when dealing with logs related to the processing of retail documents or transactions. This error indicates that the system has encountered multiple log entries for a specific operation, and it cannot process them because it expects only one log entry.
  Cause:
  
  
  Multiple Log Entries: The primary cause of this error is that there are multiple log entries for a single transaction or operation, which the system cannot handle. This can happen due to:
  
  Duplicate processing of a transaction.
  Errors during the transaction that lead to multiple log entries being created.
  Issues with the configuration or data integrity in the system.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data that lead to the generation of multiple logs for the same event.
  
  
  Solution:
  To resolve the ISSR035 error, you can take the following steps:
  
  
  Check Logs: Review the logs related to the transaction that triggered the error. Identify if there are indeed multiple entries and understand why they were created.
  
  
  Data Cleanup: If you find duplicate log entries, you may need to clean up the logs. This could involve:
  
  Deleting unnecessary or duplicate log entries.
  Correcting any data inconsistencies that may have led to the creation of multiple logs.
  
  
  
  Transaction Reprocessing: If the error occurred during a specific transaction, consider reprocessing that transaction after ensuring that there are no duplicate logs.
  
  
  System Configuration: Review the configuration settings in the IS-Retail module to ensure that they are set up correctly. Misconfigurations can sometimes lead to unexpected behavior.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the IS-Retail module for any specific guidance on handling this error.
  
  
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They may provide patches or additional insights into the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with transaction codes related to log management in IS-Retail, such as those for viewing logs or managing retail documents.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the ISSR035 error effectively.