How To Fix ISLM_DI_GEN116 - Workprocess is not available.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISLM_DI_GEN - DI Messages

• Message number: 116

• Message text: Workprocess is not available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISLM_DI_GEN116 - Workprocess is not available. ?

  The SAP error message ISLM_DI_GEN116, which states "Workprocess is not available," typically indicates that a work process required for executing a particular task is not available or has encountered an issue. This can happen for various reasons, including system configuration issues, resource limitations, or problems with the SAP instance itself.
  Causes:
  
  Resource Limitations: The SAP system may not have enough resources (CPU, memory) to allocate a work process.
  Configuration Issues: The instance may not be configured correctly, leading to a lack of available work processes.
  Work Process Termination: A work process may have crashed or been terminated unexpectedly.
  System Load: High system load or a large number of concurrent users can exhaust the available work processes.
  Network Issues: Problems with network connectivity can also lead to work processes being unavailable.
  
  Solutions:
  
  
  Check System Resources:
  
  Monitor the system's CPU and memory usage. If resources are low, consider optimizing the system or upgrading hardware.
  Use transaction codes like SM50 to check the status of work processes and see if any are in a "waiting" or "stopped" state.
  
  
  
  Review Configuration:
  
  Check the instance profile parameters (e.g., rdisp/wp_no_dia, rdisp/wp_no_btc, etc.) to ensure that the number of work processes is set appropriately for your workload.
  Adjust the number of dialog or background work processes as needed.
  
  
  
  Restart Work Processes:
  
  If a work process has crashed, you may need to restart it. This can often be done by restarting the SAP instance.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any locks that might be preventing work processes from being available.
  
  
  
  Analyze System Logs:
  
  Review the system logs (transaction SM21) and developer traces (transaction ST22) for any errors or warnings that might provide more context about the issue.
  
  
  
  Increase Work Process Limits:
  
  If the system is consistently running out of work processes, consider increasing the limits in the instance profile.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM50: Monitor work processes.
  SM66: Monitor global work processes.
  SM21: View system logs.
  ST22: Analyze dumps.
  SM12: Check for locks.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on work process management and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.