How To Fix ISLM_API036 - Error occurred while deactivating model version

SAP Error Message - Details

• Message type: E = Error

• Message class: ISLM_API - API Messages

• Message number: 036

• Message text: Error occurred while deactivating model version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISLM_API036 - Error occurred while deactivating model version ?

  The SAP error message ISLM_API036, which states "Error occurred while deactivating model version," typically occurs in the context of SAP Integrated Business Planning (IBP) or SAP Analytics Cloud (SAC) when there is an issue with deactivating a model version. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Active Dependencies: The model version you are trying to deactivate may have active dependencies, such as active planning runs, simulations, or other processes that are currently using the model.
  
  
  User Permissions: The user attempting to deactivate the model version may not have the necessary permissions to perform this action.
  
  
  Data Integrity Issues: There may be data integrity issues or inconsistencies within the model that prevent it from being deactivated.
  
  
  System Locking: The model version might be locked by another user or process, preventing deactivation.
  
  
  Technical Errors: There could be underlying technical issues, such as database locks or system errors that are causing the failure.
  
  
  Solutions:
  
  
  Check Active Dependencies: Ensure that there are no active processes or dependencies linked to the model version. If there are, complete or terminate those processes before attempting to deactivate the model.
  
  
  Review User Permissions: Verify that the user has the appropriate permissions to deactivate the model version. If not, consult with your system administrator to grant the necessary access.
  
  
  Data Validation: Check for any data integrity issues within the model. This may involve running validation checks or reviewing logs for errors that need to be resolved.
  
  
  Release Locks: If the model version is locked, identify the user or process that is holding the lock and coordinate with them to release it.
  
  
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the failure. This can help in diagnosing the issue more accurately.
  
  
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the actions taken prior to encountering the error.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for IBP or SAC for more detailed information on model management and error handling.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  System Updates: Ensure that your SAP system is up to date, as updates may contain bug fixes or improvements related to model management.
  
  By following these steps, you should be able to identify the cause of the ISLM_API036 error and take appropriate action to resolve it.