How To Fix ISJP_EHP4005 - Enter a Alternative Name for Payer.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP_EHP4 - Message class for invoice summary - EhP4

• Message number: 005

• Message text: Enter a Alternative Name for Payer.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP_EHP4005 - Enter a Alternative Name for Payer. ?

  The SAP error message ISJP_EHP4005, which states "Enter an Alternative Name for Payer," typically occurs in the context of the SAP system when dealing with customer master data or billing documents. This error indicates that the system requires an alternative name for the payer in a specific transaction or process.
  Cause:
  
  Missing Alternative Name: The payer (customer) record does not have an alternative name defined. This is often required for billing or reporting purposes.
  Configuration Settings: The system may be configured to require an alternative name for certain transactions, and if it is not provided, the error will be triggered.
  Data Entry Error: During the creation or modification of a customer or billing document, the alternative name field may have been overlooked.
  
  Solution:
  
  
  Enter Alternative Name:
  
  Navigate to the customer master data (transaction code XD02 for general data or FD02 for company code data).
  Locate the section for alternative names and enter the required information.
  Save the changes.
  
  
  
  Check Configuration:
  
  If you are a system administrator or have access to configuration settings, check the settings related to customer master data to see if the alternative name is set as a mandatory field.
  Adjust the configuration if necessary, but be cautious as this may affect other processes.
  
  
  
  Review Documentation:
  
  Consult SAP documentation or help resources for specific guidance on the transaction you are working with, as there may be additional requirements or steps needed.
  
  
  
  User Training:
  
  Ensure that users involved in data entry are trained on the importance of filling out all required fields, including alternative names for payers.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and FD01 (Create Customer in Company Code).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to modify customer data.
  Testing: After making changes, conduct tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.