How To Fix ISJP440 - Customer &1 &2 selected for delete.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP - Message class for invoice summary

  • Message number: 440

  • Message text: Customer &1 &2 selected for delete.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP440 - Customer &1 &2 selected for delete. ?

    The SAP error message ISJP440 indicates that a customer (identified by the parameters &1 and &2) has been selected for deletion. This message typically arises in the context of customer master data management, particularly when attempting to delete a customer record in the SAP system.

    Cause:

    1. Deletion Flag Set: The customer record has been marked for deletion. This can happen if a user has set a deletion flag in the customer master data.
    2. Data Integrity Issues: There may be dependencies or related data that prevent the deletion of the customer record. For example, if there are open transactions, outstanding invoices, or linked documents, the system may not allow the deletion.
    3. Authorization Issues: The user may not have the necessary authorizations to delete the customer record.

    Solution:

    1. Check Deletion Flag:

      • Navigate to the customer master data (transaction code XD03 for display).
      • Check if the deletion flag is set. If it is, and you want to proceed with deletion, you may need to remove the deletion flag first.
    2. Review Related Data:

      • Ensure that there are no open transactions or dependencies related to the customer. This includes checking for outstanding invoices, sales orders, or any other linked documents.
      • If there are related documents, you may need to clear them before proceeding with the deletion.
    3. Authorization Check:

      • Verify that the user attempting to delete the customer has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
    4. Use Transaction Codes:

      • If you are trying to delete a customer, you can use transaction code XD02 to modify the customer data and remove the deletion flag if needed.
      • If you want to delete the customer completely, you can use transaction code XD01 to create a new customer or XD03 to display and check the status.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed guidance on managing customer master data and handling deletion processes.

    Related Information:

    • Transaction Codes:
      • XD01: Create Customer
      • XD02: Change Customer
      • XD03: Display Customer
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to customer deletion.
    • Data Management Best Practices: Regularly review and clean up customer master data to avoid issues with deletions and maintain data integrity.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.

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