How To Fix ISJP437 - Recipient lock of &1 &2 failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 437

• Message text: Recipient lock of &1 &2 failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP437 - Recipient lock of &1 &2 failed. ?

  The SAP error message ISJP437 "Recipient lock of &1 &2 failed" typically occurs in the context of SAP's messaging or workflow systems, particularly when there is an attempt to send a message or notification to a recipient who is currently locked or unavailable. This can happen in various scenarios, such as when a user is in a locked state due to a transaction or when there are issues with the recipient's configuration.
  Cause:
  
  User Lock: The recipient (user) may be locked in the system, preventing any messages from being sent to them.
  System Configuration: There may be issues with the configuration of the messaging system or the recipient's settings.
  Transaction State: The recipient may be in the middle of a transaction that locks them from receiving new messages.
  Authorization Issues: The sender may not have the necessary authorizations to send messages to the recipient.
  
  Solution:
  
  Check User Status: Verify if the recipient user is locked. You can do this by checking the user status in transaction SU01 (User Maintenance). If the user is locked, unlock them.
  Review Configuration: Ensure that the messaging system is properly configured. Check transaction codes related to messaging or workflow settings.
  Check for Active Transactions: If the recipient is engaged in a transaction, wait until they complete it or check if it can be released.
  Authorization Check: Ensure that the sender has the necessary authorizations to send messages to the recipient. This can be checked in transaction SU53 (Authorization Check).
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to the messaging or workflow components you are using, as they may provide additional insights into configuration and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.