How To Fix ISJP011 - Clearing of document &1 within monthly invoice &2 failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 011

• Message text: Clearing of document &1 within monthly invoice &2 failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP011 - Clearing of document &1 within monthly invoice &2 failed. ?

  The SAP error message ISJP011 indicates that there was a failure in clearing a document within a monthly invoice. This error typically arises in the context of the SAP IS-U (Industry Solution for Utilities) module, which is used for managing utility billing and invoicing processes.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Document Status: The document you are trying to clear may not be in a status that allows for clearing. For example, it might be locked, already cleared, or in a state that prevents further processing.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the invoice or the documents involved in the clearing process. This could include missing or incorrect entries.
  
  
  Configuration Issues: There might be configuration settings in the SAP system that are not set up correctly, affecting the clearing process.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or system errors, that are preventing the clearing from occurring.
  
  
  Solution:
  To resolve the ISJP011 error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document you are trying to clear. Ensure that it is not locked or already cleared. You can do this by checking the document in the relevant transaction (e.g., FB03 for document display).
  
  
  Review Data: Look for any inconsistencies in the data related to the invoice and the documents. Ensure that all necessary entries are complete and correct.
  
  
  Analyze Configuration: Review the configuration settings in the SAP system related to invoicing and clearing. Ensure that they are set up correctly according to your business requirements.
  
  
  Check for Technical Issues: Investigate any potential technical issues, such as database locks or system errors. You may need to consult with your SAP Basis team to check for any system-level problems.
  
  
  Use Transaction Codes: Utilize relevant transaction codes to analyze the issue further. For example, you can use transaction codes like SE11 (Data Dictionary) to check table structures or SE37 (Function Module) to analyze the function modules involved in the clearing process.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the document numbers and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL5N (Customer Line Item Display) to analyze the documents involved.
  SAP Documentation: Review SAP documentation related to the IS-U module and the invoicing process for additional insights and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ISJP011 error and implement a solution to resolve it.