How To Fix ISIS_TOOLS002 - Insertion of a link between &1 and partner &2 was unsuccessful


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISIS_TOOLS - Tools for Whole of IBU Insurance

  • Message number: 002

  • Message text: Insertion of a link between &1 and partner &2 was unsuccessful

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISIS_TOOLS002 - Insertion of a link between &1 and partner &2 was unsuccessful ?

    The SAP error message ISIS_TOOLS002 indicates that there was an unsuccessful attempt to insert a link between two entities, typically involving a partner (like a vendor or customer) and another object (like a material or a business partner). This error can occur in various contexts, such as during data migration, integration processes, or when trying to establish relationships in the SAP system.

    Possible Causes:

    1. Data Integrity Issues: The data being linked may not meet the required integrity constraints. For example, the partner or the object may not exist in the system, or there may be inconsistencies in the data.
    2. Authorization Issues: The user attempting to create the link may not have the necessary authorizations to perform this action.
    3. Configuration Issues: There may be configuration settings in the system that prevent the creation of links between certain types of objects.
    4. Technical Errors: There could be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP application.

    Solutions:

    1. Check Data Validity: Ensure that both the partner and the object you are trying to link exist in the system and that their data is valid. Verify that all required fields are filled out correctly.
    2. Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to create links between the specified entities.
    3. Consult Configuration Settings: Review the configuration settings related to the objects you are trying to link. Ensure that there are no restrictions in place that would prevent the link from being created.
    4. Check for Technical Issues: Look for any technical issues in the system, such as database locks or performance problems. You may need to consult with your SAP Basis team for assistance.
    5. Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about why the link insertion failed.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using specific transaction codes related to the objects you are trying to link (e.g., transaction codes for managing business partners, materials, etc.).
    • Documentation: Refer to SAP documentation for the specific module you are working with to understand the requirements for linking objects.
    • Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and potential solutions.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message ISIS_TOOLS002.

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