How To Fix /ISIDEX/EDEREG_INV124 - No service found for service provider &1 for specified bill period

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISIDEX/EDEREG_INV -

• Message number: 124

• Message text: No service found for service provider &1 for specified bill period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISIDEX/EDEREG_INV124 - No service found for service provider &1 for specified bill period ?

  The SAP error message /ISIDEX/EDEREG_INV124 indicates that the system could not find a service for the specified service provider for the given billing period. This error typically occurs in the context of billing and invoicing processes, particularly in industries that utilize SAP IS-U (Industry Solution for Utilities).
  Cause:
  
  Missing Service Provider Configuration: The service provider may not be properly configured in the system for the specified billing period.
  Incorrect Billing Period: The billing period specified may not correspond to any active services for the service provider.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data related to the service provider or the billing period.
  Service Not Active: The service for the provider may not be active during the specified billing period.
  Authorization Issues: There may be authorization issues preventing the system from accessing the required data.
  
  Solution:
  
  
  Check Service Provider Configuration:
  
  Verify that the service provider is correctly set up in the system.
  Ensure that the relevant services are assigned to the service provider for the specified billing period.
  
  
  
  Review Billing Period:
  
  Confirm that the billing period you are trying to process is valid and corresponds to the active services for the provider.
  Check if the billing period is within the range of active service contracts.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data related to the service provider and the billing period.
  Use transaction codes like SE16 or SE11 to inspect the relevant tables for any discrepancies.
  
  
  
  Activate Services:
  
  If the service is not active, you may need to activate it for the specified billing period.
  This can usually be done through the service contract management or service order management transactions.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the service provider and billing data.
  Check the user roles and authorizations in the SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ISU_BILLING, ISU_CONTRACT, and ISU_SERVICE for managing billing and service contracts.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to billing processes in IS-U for a better understanding of how service providers and billing periods are managed.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP IS-U.