How To Fix /ISDFPS/SYNC_MONITOR102 - PING: &1% packet loss

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/SYNC_MONITOR -

• Message number: 102

• Message text: PING: &1% packet loss

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/SYNC_MONITOR102 - PING: &1% packet loss ?

  The SAP error message /ISDFPS/SYNC_MONITOR102 PING: &1% packet loss typically indicates that there is a network connectivity issue between the SAP system and the target system or server. The message is generated by the SAP system when it performs a ping test to check the availability and responsiveness of a network connection, and it detects a certain percentage of packet loss.
  Cause:
  
  
  Network Issues: High packet loss can be caused by various network issues, such as:
  
  Poor network quality or unstable connections.
  Congestion in the network.
  Hardware failures (e.g., faulty routers, switches, or cables).
  Configuration issues in network devices.
  Firewall or security settings blocking packets.
  
  
  
  Server Overload: The target server may be overloaded or experiencing high CPU or memory usage, leading to dropped packets.
  
  
  Configuration Errors: Incorrect network configurations on either the SAP system or the target system can lead to connectivity problems.
  
  
  Intermittent Connectivity: Temporary network outages or intermittent connectivity issues can also result in packet loss.
  
  
  Solution:
  
  
  Network Diagnostics:
  
  Use network diagnostic tools (like ping, traceroute, or mtr) to check the connectivity and identify where the packet loss is occurring.
  Check for any network congestion or high latency.
  
  
  
  Check Network Hardware:
  
  Inspect routers, switches, and cables for any signs of failure or misconfiguration.
  Restart network devices if necessary.
  
  
  
  Monitor Server Performance:
  
  Check the performance metrics of the target server to ensure it is not overloaded.
  Optimize server resources if needed.
  
  
  
  Review Firewall and Security Settings:
  
  Ensure that firewalls or security settings are not blocking the necessary traffic between the SAP system and the target system.
  
  
  
  Consult Network Administrators:
  
  Work with your network administration team to investigate and resolve any underlying network issues.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to this error message.
  If the problem persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Monitoring Tools: Utilize network monitoring tools to continuously monitor the health of the network and identify issues proactively.
  Documentation: Keep documentation of network configurations and changes to help troubleshoot future issues.
  Regular Maintenance: Schedule regular maintenance and updates for network hardware and software to minimize the risk of connectivity issues.
  
  By addressing the underlying causes of packet loss, you can improve the reliability of the network connection and reduce the occurrence of this error message in SAP.