How To Fix /ISDFPS/SYNC300 - Activation of system-wide CCMS access was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/SYNC -

• Message number: 300

• Message text: Activation of system-wide CCMS access was unsuccessful

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/SYNC300 - Activation of system-wide CCMS access was unsuccessful ?

  The SAP error message /ISDFPS/SYNC300 Activation of system-wide CCMS access was unsuccessful typically indicates an issue with the Centralized Monitoring and Control System (CCMS) in SAP. This error can occur during the activation of system-wide CCMS access, which is essential for monitoring and managing SAP systems effectively.
  Causes:
  
  Authorization Issues: The user executing the activation may not have the necessary authorizations to perform the action.
  Configuration Problems: There may be misconfigurations in the CCMS settings or in the system landscape.
  Network Issues: Problems with network connectivity between the systems involved can lead to this error.
  System Resource Limitations: Insufficient system resources (like memory or CPU) can prevent the activation from completing successfully.
  Version Compatibility: Incompatibility between different SAP system versions or components can also lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to activate CCMS access. This may involve checking roles and profiles assigned to the user.
  Review Configuration: Go through the CCMS configuration settings to ensure everything is set up correctly. This includes checking the configuration in transaction RZ20 and RZ21.
  Network Connectivity: Verify that there are no network issues between the systems. You can use tools like ping or traceroute to check connectivity.
  Monitor System Resources: Check the system's resource usage (CPU, memory, etc.) to ensure that it is not overloaded. You can use transaction SM50 or SM66 to monitor active processes.
  Check Logs: Review the system logs (transaction SM21) and CCMS logs for any additional error messages that might provide more context on the failure.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. Sometimes, there are patches or updates that can resolve known issues.
  Re-attempt Activation: After addressing the above points, try to activate the CCMS access again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring), RZ21 (CCMS Configuration), and SM21 (System Log).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for CCMS for detailed configuration and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.